Ubiquiti Networks M2 Setup Guide download pdf (Page 10)

Page 10

ADDENDUM

Possible reasons for not getting online

• Cannot associate with AP (access point)

- AP fault or intentional restriction

- Your signal not good enough/ distance too far (using a directional antenna helps)

- Interference from many other WIFI users (using a directional antenna helps)

- Look for another AP on a less busy channel (for example, in the USA only channels 1, 6,

and 11 do not overlap/interfere with each other).

• Associated with AP (access point) but not online

- AP may be disconnected from internet

- AP’s DHCP server may not work and this would be evident on the Nano Main tab. If you

can nd or guess the settings, then these can be enterned manually on Nano tab Network,

WLAN Network Settings: static. You’ll have to enter the IP (often 192.168.0.90 or 1.90,

Netmask 225.225.255.0), the Default Gateway (often 192.168.0.1 or 1.1) and at least one

DNS Server (208.67.222.222 goes to OpenDNS and will always work). Then Save and

Apply.

• If only some of your services work (e.g. Skype)

- It could be that only the DNS server is wrong or missing. Manually enter (as above) the

IP and Default Gateway that were assigned automatically, but change the DNS server to

208.67.222.222.

• Problems sending email with SMTP

- Your usual SMTP server may not accept your outgoing email if you get online via a different

provider and/or you are not autheticated. Your SMTP provider can usually tell you what

their authenticated connecting settings should be. Alternatively try another SMTP provider,

or use browser webmail instead of an email program (e.g. Outlook).

• Directional antenna

- For weak signals, aiming the antenna is required.

- For strong signals the direction is often not critical,

as signals tend to bounce and come from

multiple directions.

• Typical passive POE for 12-24VDC

- Do not exceed 24VDC!

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Ubiquiti Networks M2 Setup Guide Page 10